We’ve expanded Page Vault’s OCR export capabilities to better support Relativity workflows.

This ensures OCR text files can be loaded and associated with their corresponding PDFs during Relativity import, in line with Relativity’s load file specifications.

If you were :

If you :

This improvement was driven by consistent customer feedback from Relativity users and litigation support teams. Thanks for helping us continue to improve Page Vault exports.

Cost Recovery Reports provide a new way to understand, allocate, and share capture-related costs—supporting both internal workflows and external billing needs.

These reports are designed to work whether you:

In addition to enabling cost recovery workflows, this release introduces a new report type, giving teams deeper visibility into how individual captures contribute to overall usage and cost.

Cost Recovery Reports are downloadable, billing-oriented reports that calculate usage and cost at the capture level. Reports can be generated monthly or on demand and are designed to be clear, consistent, and reusable.

They help you:

To ensure consistency across capture types, usage is normalized into pages using the following rules:

This approach allows all captures—regardless of type—to roll up into a single, comparable usage total.

Each Cost Recovery Report includes a suggested Cost Per Page that assumes full utilization (100%) of your subscription allotment over the course of a year.

The suggested value serves as a starting point. If your team chooses to adjust it, reports will automatically reflect the updated value.

Admins can modify the cost-per-page value used in Cost Recovery Reports. When changes are made:

This ensures transparency and accountability, even as pricing assumptions evolve over time.

The new report provides a detailed, line-by-line breakdown of every capture in your account.

Each row includes:

This report can be used on its own for internal analysis or alongside Cost Recovery Reports to support billing and reconciliation workflows.

Cost Recovery Reports are available under Reports and can be accessed by Admin users only.

As with other reports:

Cost Recovery Reports will be included with select plans.

To ensure all customers can evaluate the feature, Cost Recovery Reports will be available to all accounts for a trial period through .

After March 31, 2026, access will be limited to plans that include the feature. To confirm availability or discuss plan options, reach out to Support or your account manager.

Instagram is officially available in Batch Social Media, so you can capture Instagram URLs alongside your other platforms without changing your workflow.

• Bulk URL Capture for Instagram

Run Instagram Batch jobs just like Facebook — same experience, no surprises.

• Automatic video downloads

Videos from Instagram posts are included by default (no toggle needed).

If you’re collecting Instagram content for investigations, compliance, or recordkeeping, this removes manual work and keeps everything consistent across platforms.

What’s coming soon

• Metadata Only

• Scrape & Capture

• LinkedIn support in Batch 👀

(All marked Coming soon in the product.)

👉 Try it now: Go to Batch → Social Media → Instagram in the platform dropdown.

We’ve rolled out a major performance upgrade that cuts API request times by .

: folders and large cases now load noticeably quicker—making your workflow smoother from the moment you sign in.

We added new system-wide observability (think: a real-time health dashboard for our backend). This lets our team instantly spot and fix bottlenecks—especially the ones that caused slow folder loads.

You’ll feel the difference right away:

The speed boost is live in the portal now. Log in and experience the smoother performance.

If you've ever started a social media capture by mistake or wanted to restart with new settings, you're in luck. You can now cancel in-progress Batch Social Media capture jobs right from the page — no support ticket required.

Since only one social capture can run at a time to protect credentials, this update gives you instant control to stop, save, and restart your work — so you can move on faster without losing progress.

When you cancel a job:

Look for the new Cancel button next to your active job to give it a try.

➡️ Try it now: Log in to your Page Vault account and manage your captures with confidence.

Now you can control exactly which captures show up in your Portal reports—so your usage reviews and billing reconciliations stay clean, accurate, and stress-free.

You’ll see a new Capture Status filter in all Portal reports with three options:

Teams told us they wanted clearer usage tracking. This filter makes it easy to:

Open any report in Portal and switch the Capture Status filter to tailor your view.

If you want to walk through the new workflow, we’re happy to help, just let us know!

We’ve made two small but meaningful improvements to help you work more confidently in the Page Vault Browser.

You’ll now only see the idle timer when there are 30 minutes or less left in your session — and only if you’re not actively using the browser.

Why it matters: No more constant ticking of an hourlong timer, while still providing plenty of heads up while you’re reviewing long pages or stepping away briefly.

What you’ll notice:

• The timer won’t appear while you’re interacting with PV10.

• If you pause for a bit, it gives you plenty of warning so you can keep the session alive.

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LinkedIn capture URLs have always been correct, but occasional redirects on LinkedIn could cause PV10 to pull the wrong capture name.

We’ve fixed this behavior, and capture names now reliably match LinkedIn domain keeping your snapshots organized and easy to find.

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Try them out during your next LinkedIn capture or long-running session in PV10.

If you’d like to see more improvements like these, let us know what would help streamline your workflow!

We’ve rolled out two improvements that make Batch setup faster, cleaner, and less error-prone.

You can now add an optional date range when launching Batch Scrape or Scrape & Capture jobs for Facebook captures in the Page Vault Browser.

This now matches the experience in the Portal and makes it easier to:

• Target the exact timeframe you need

• Skip older posts you don’t want

• Speed up large or high-volume jobs

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Wayback (web.archive.org) URLs now validate correctly — including long, 14-digit timestamped formats.

That means no more “multiple URLs on a line” errors when pasting lists of archived links.

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Together, these updates make Batch setup smoother and more precise — especially when your case requires narrow time ranges or long lists of archived pages.

Give them a try in your next Batch job, and let us know what else would help streamline your workflow.

If your team relies on Vimeo content, capturing it in Batch just got a lot smoother.

• Higher, more consistent success rates for Vimeo video captures

• Smarter handling of modern streaming formats and signed URLs

• Fewer failed jobs — and far less manual downloading and re-uploading

You can trust your captures to work the first time, without the extra steps or frustrating retries users have told us about.

Give it a try with your next Vimeo URL in Batch — you should see faster, more reliable results right away.

If you rely on Page Vault for Facebook evidence, your captures should now match exactly what you intended to preserve—cleaner, truer, and more consistent across both Batch and Scrape & Capture.

📌 More complete comment capture for Reels

Submitted Reel URLs now route through a format that reliably includes the full comment thread, so more comments auto-expand and make it into your PDF.

📌 No more “wrong post” captures

We fixed a UI interaction bug where Facebook’s interface could mislead the expander to click a different post behind an open pop-over. It now stays locked on the post you requested.

📌 Smarter URL consistency checks

We added behind-the-scenes monitoring to flag cases where a capture starts on one URL and ends on another. This helps us catch regressions early and keep Facebook stability high.

You get more trustworthy, courtroom-ready Facebook PDFs—every time, with no workflow changes.

Run your next Facebook Batch job or Scrape & Capture request. Everything works automatically with your existing URLs.